GuruChinese

GuruChinese is primarily based in China. Apart from a trusted team of in-house translators, proof readers, quality evaluators, external translators who are well versed in their respective native languages and so also Chinese, we have a wide network of team players from all over the world. There are language specialists who are experts in their own language and also the target language. They are also members of the associations for translations in their respective nationalities.

Say a project is allocated to a particular specialist, then he is not only an expert in the native and the target language, he is also a subject matter expert in the area of your project. Thus the translation is achieved keeping the meaning and context of the content at hand and making sure your document has the appropriate tone.

What's more - Our team does not comprise of only language experts. We have a dedicated team of web designers, graphic artists, software professional, marketing and business consultants, desktop publishers, subtitling experts and voice over artists, etc. They are involved as per the project's requirements.

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We adhere to a highly systematic and methodical quality process. Our translation process comprises of four steps. The project manager is always in the loop and involved in the supervision of the translation process during all the four stages.

Once the work and resource has been allocated, the project manager, proof reader, translator and the marketing and technical specialists, work on their individual tasks to ensure timely submission keeping in mind the accuracy, quality and consistency of the matter. Our efficient and rigorous four-step translation process guarantees that your assignment is carefully and professionally handled from start to finish. The Project Manager assigned to your project will supervise the translation throughout the process.

Step 1. The project manager works on the analysis of cost, allocation of resources and the deadlines to be met. The content is scanned to know what are the necessary tools(glossaries, background knowledge, etc) in accomplishing the task at hand. The project is then allocated to the translators.

Step 2. The translator will start working on translating the document. They will not be mere translators, but subject matter experts as well.

Step 3. The proofreader then has to look into the content to check for correctness and consistency keeping the subject matter in mind.

Step 4. The project manager then reviews the final work to check for compliance with client’s requirements before delivering the project.

We solicit client feedback on all our work in order to continually improve on our quality standards.

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What we ultimately want is 100% satisfaction from our customers. If quality is the foundation on which we have built our business, then we assure 100% satisfaction as the end reward. If for any reason you are not completely satisfied with a completed translation, we are more than happy to revise it, free of charge, until it meets your full satisfaction.

The revision will have the highest priority for fast turnaround. If after the revision, you still feel the translation is not up to standards, we will pay for the service of a mutually acceptable third party to do a quality audit. If the audit concludes that we are at fault, we will select, and pay for another translator or translation agency to re-do the work.

Turn around time depends on the nature and size of the project, work breakdown structure, availability of tools and work force, type of priority specified by the client and so on. But in general we adhere to some specifications here:

2,000-2,500 words: 2 business days
3,000-5000: 3 to 5 business days
5000 and up: 5 business days

Contact us to discuss your schedule